If you haven’t received your order confirmation email, your order may not have gone through successfully, the confirmation may have landed in your spam folder, or you might have submitted the wrong email address.

If you still have not received it, please email us at hello@baymaro.com and we will look into this for you.

If you need to make any changes to your order, please let us know as soon as possible at hello@baymaro.com and we’ll do our best to accommodate your request. Please note, once your order has been dispatched, we are unable to make any changes.

We cannot change the billing address and we can only offer exchanges for items of the same price.

You can track the progress of your order by clicking on the ‘Track order" link in your shipping confirmation email.

We ship to most countries worldwide. Some regions may have restrictions, but if your address processes successfully at checkout, you're all set.

If your package is delayed or seems to be lost, please contact our Customer Care team at hello@baymaro.com providing your order number so we can investigate immediately.

We accept all major payment methods including American Express, Visa, Mastercard, Shop Pay, Klarna, PayPal, and more. Choose the option that works best for you at checkout.

Please email our Customer Care team directly a. with your order number and a brief description of the issue.